Online Stores 19 February 2020

If you have a Magento eCommerce, you have probably encountered at least one of these top 5 challenges that require support services from Magento experts.

We want to introduce you to the top 5 Magento Solutions and support requests that our team at Kiwop can help you with.


There are many eCommerces on Magento 1 that haven’t been migrated yet to Magento 2 and still haven’t planned to upgrade yet, but Magento will stop providing support to Magento 1 online stores, so the migration to the newest platform is becoming more and more mandatory.

Migrations to Magento 2 range in complexity

The time and money spent on each migration depends on each customer needs, the complexity of the business processes, timelines, and the specific levels of customisation.

In order to migrate your eCommerce from Magento 1 to 2 or 2.3 you will need to go through a meticulous planning.

It does consume significant time and resources, but it will give you benefits such as a quick page loading speed, the latest security updates, Magento 2 features, faster catalog performance, etc.

The migration to Magento 2 involves: 


The key to a fast website is optimisation

The scalability and customisation that Magento 2 offers are amazing, but the required efforts for systematic optimisation can become a challenge.

To boost Magento’s performance, we implement common practices such as:

The optimisation process also includes: Magento catalogs,


Magento’s flexibility is delivered through a solid extension-based functionality.

While the core of your website remains in its original condition, the various third-party extensions do all the work to make your website look better and behave smarter.

Through extension-based functionality you can easily integrate your Magento with third-party extensions

Third-party extensions are quite common when it comes to Magento support service requests. 

Third-party extensions that can help you implement cutting-edge smart solutions.  However, these features come with a price; when you reach a certain number of extensions, the website becomes less reliable and more glitchy, and your online store might also take a hit in performance. Too many extensions and your store turns into a mess.

One of the main first steps after the integration is to perform an audit on the website, so a Magento developer can resolve the conflicts before adding the next extension. 

Notable challenges for our team include:


To keep your Magento protected you must avoid any security vulnerabilities. The site needs to be periodically checked and updated with the latest security patches officially released by Magento.

Implementing security updates on a Magento Store that has been highly customised is not a simple task. Some online stores modify the Magento’s core heavily and consequently, a proper security patch update can become a nightmare.

In these cases, we restore Magento’s core to its original state and move the additional functionality outside of the core files. This way, we execute the security update outside in such a way that it does not interrupt the core files. After successfully updating security, we install and test the customizations to check if they function correctly. 

So the procedure involves restoring the Magento core, install Magento security patches that your installation is missing and then install and test previous customizations as an independent extension.


Our top 5 Magento support solutions conclude with integration challenges.

The integration of ERPs and CRMs with your Magento store is a solutions that cannot be avoided because there are so many tasks dependent on ERPs like managing warehouses, suppliers, orders, product returns, etc.

AmazoneBay, and a other well-known ERPs and CRMs are the most popular integration choices. But even with an extensive Magento experience with integrations, the nature of Magento requires to carefully study each integration case.

An integration project usually goes hand in hand with some bug fixing and migration work.


The most common requests are

These requests tend to overlap with each other, and in many cases, security updates, migration, and bug fixes are inevitable.


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